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Phishing Scams

Phishing is an attempt to acquire sensitive information such as usernames, passwords, account information, etc. by masquerading as a trustworthy entity in an electronic communication. Phishing emails may contain links to websites that are infected with malware. Phishing is typically carried out by email spoofing and it often directs users to enter details at a fake website whose look and feel are almost identical to the legitimate one.

Phishing is a continual threat that keeps growing day by day. Phishing is used to portray trust in the user since you can usually not tell that the site or program being visited/used is not real. When this occurs the hacker has the chance to access the user's personal information such as passwords, usernames, security codes, account information, etc.

Phishers are targeting the customers of banks and online payment services. Emails have been used to gain sensitive data from U.S. banking customers.

If you ever receive an email that appears to be from Streator HomeSavings Bank requesting account information do not click on the link to input that information. It is fraudulent. We will never request account or debit card information from our customers via email. If you have provided any personal, account or card information to an email, please contact us immediately at (815) 673-5566.

Synthetic Identity Theft

Synthetic identity theft is a form of fraud where criminals alter personal information for the purpose of accessing a person's banking information or credit card.

The perpetrators alter some details of a person's information, such as date of birth or one digit of a Social Security number. The credit-reporting agencies assume there is a typographical error and recognizes that information as belonging to that person. Thieves are stealing this personal information from the many data breaches occurring from retail businesses and companies that have been hacked by cyber thieves.

Victims of synthetic identity theft may not know they are victims until they start to receive unpaid bills, collection notices or overdue tax bills.

The best way to guard against any identity theft is to monitor your credit report. You can monitor your credit report for FREE at or call 1-877-322-8228 to request your report. Federal law allows consumers to receive a free credit report from each of the three major reporting agencies annually.

Spear Phishing Scams

Spear phishing is an email that appears to be sent from a person or business that is familiar to the individual receiving the email. However, the email is sent from a cyber criminal who wants to gain access to your bank accounts, credit cards, passwords, etc.

The criminal thrives on familiarity. He/she knows your name, email address and some other personal information about you. The salutation of the message will most likely be personalized "Hi Bob!" rather than "Dear Sir". The email could contain a reference to a "mutual friend" or make reference to a recent online purchase you made. Because the message looks like it is coming from someone you know, you may let your guard down and provide the information requested.

Be proactive! If a "friend" emails you to ask for personal information or passwords, call your friend to verify that he/she was the person who contacted you. Do not reply to the email. Do the same thing for banks or businesses. Do not call a phone number that is listed in the email. Look up the phone number in a phone book or online. Call the phone number that is listed from a trusted resource. If it is a credit card, call the customer service phone number on the back of your credit card. Remember, legitimate businesses will not email you asking for personal information, account numbers or passwords.


A vishing scam is a type of fraud that uses a phone call or voicemail message to gain access to a person's banking or credit card information.

Scammers use a phone number list, such as a phone book or regional phone listing, to call everyone they can and leave an automated message to let the person know his/her credit card or bank account has been compromised, depleted or closed. When this process is done by email, it is called phishing. When done by phone, it is called vishing.

The criminal leaves a message with a phone number to call to learn more about the compromised account. The scammers use toll-free phone numbers for this and may also have, for caller ID purposes, set up the phone number to look like it is legitimately from the "company" that called. When a person calls the toll-free number, he/she is instructed to dial in the credit card number, bank account number or even his/her Social Security number. Once this information is received, the victim can talk to a "representative". The damage is done. The criminal now has the victim's information and can use it to commit financial theft from the victim.

Do not call the phone number that was left on the voicemail. Instead, look up the phone number in a phone book or online. If it is a credit card company, call the phone number on the back of your credit card. People are naturally concerned when they receive a call about the security of their account or credit cards. However, it will only take a few minutes to find the legitimate phone number of the "business" that called.

Request for account information via E-Mail

If you ever receive an email that appears to be from Streator Home Savings Bank requesting account or debit card information do not respond. It is fraudulent. We will never request account or debit card information from our customers via email. If you have provided any account or card information to an email, please contact us immediately at (815) 673-5566.

Automated call for De-activated Card

If you receive a call with an automated message stating that your debit card has been de-activated do not respond. This is a fraudulent call and should be ignored. If you have provided any information to an automated call, please contact us immediately at (815) 673-5566.

Learn More About Online Safety and Security at: (Federal Trade Commission consumer response center) (consumer guides and protection) (managed by the Federal Trade Commission)

Streator Home Savings Bank Routing Number


2021 Holiday Closings:

January 1 - New Year's Day
January 18 - Martin Luther King Jr. Day
February 15 - Presidents' Day
April 2 - Good Friday (closed at 1:00pm)
May 31 - Memorial Day
July 5 - Independence Day observed
September 6 - Labor Day
October 11 - Columbus Day
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November 25 - Thanksgiving Day
December 24 - Christmas Eve (closed at noon)
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December 31 - New Year's Eve (closed at noon)


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