9:00 AM to 5:00 PM every Monday through Friday
9:00 AM to 12:00 PM on Saturday.
For holiday closings, please see our News page.
***IMPORTANT E-MAIL DISCLOSURE***
E-mail is a simple and cost effective method of communication. However, requests and inquiries requiring immediate attention should not be sent via E-mail. Similarly, sensitive personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should not be sent via E-mail. Because an E-mail message may not be reviewed immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may E-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.
To report a lost or stolen debit card:
During normal business hours: (815) 673-5566
Monday - Friday
9:00am - 5:00pm
9:00am - 12:00pm
(excluding Federal holidays)
Evenings, weekends, Federal holidays: 1-800-472-3272
To activate your debit card or re-set a PIN: 1-800-992-3808